7 Steps to Help New Patients Connect With NorthBay Health

New to NorthBay? Here are some simple first steps you can take to get plugged in to NorthBay’s world-class system of care.

Choose a doctor

Connecting with a great health care system starts by finding a primary care doctor that is right for you. Try the “Find A Doctor” search on our website (NorthBay.org), where you can reach our physician biographies, patient reviews and watch their videos.

Set your first appointment

Once you’ve found your doctor, you can set your first appointment by calling (707) 646-5500 and selecting “option 1.” As a new patient, you’ll be asked to sign some forms. You can download them in advance, print them out, complete and sign them and bring them with you to your appointment, or plan on arriving to your appointment 15 minutes early so you can fill them out in person.

Sign up for our patient portal, MyNorthBayDoc

Designed to help you conveniently take control of your health care needs and stay connected to doctors online, schedule appointments, message your care team, request medications, view lab and test results and access your health care records securely. You can sign up online (NorthBay.org/MyNorthBayDoc), by calling (707) 646-5500 or at your appointment.

Transfer your medical records

This is an important step for maintaining seamless care from your previous provider to NorthBay Health. You can print out a form and submit it by visiting northbay.org/patients-visitors/new-patients.cfm

Manage your prescriptions

Bring all of your prescriptions in their original bottle with you to your first appointment, or snap a photo with your smart phone. You and your doctor will review your medications and, if needed, new prescriptions will be provided. Your prescriptions can be sent to any pharmacy that your insurance provider contracts with.

Access specialists and get referrals

If you need specialty care, your primary care doctor will make recommendations and connect you with the NorthBay specialist best suited to meet your needs. We have specialists located throughout the county. Because NorthBay is a member of the Mayo Clinic Care Network, our patients can get a second opinion from national experts without having to leave home.

Urgent Care

Access to convenient care is important and NorthBay’s Urgent Care centers in Vacaville, Fairfield, and soon in Dixon and American Canyon provide convenient alternatives to the emergency room and shorter waits or when you can’t get in to see your regular doctor. Schedule online seven days a week until 7 p.m.


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