NorthBay Medical Center in Fairfield is now offering free valet parking for hospital patients and visitors. HealthPark Valet will staff the service from 7:30 a.m. to 5:30 p.m. Monday through Friday.
“They specialize in training their teams to take good care of patients, who need a little extra TLC,” says Rich Cinfio, director of Security and Environmental Services at NorthBay Healthcare. “That’s just what we’re looking for to maximize the patient experience.”
Patients will be able to call on their cell phone to have their car retrieved. There will be no charge for the service, although tipping is optional.
Due to the construction taking place at NorthBay Medical Center, the traffic situation is fluid. Please watch for signage in case of temporary changes as you drive around the campus.
“The program has shown significant growth since going live in April,” says Rich. “Early feedback indicates that not only are patients pleasantly surprised at the offering, they really appreciate the convenience and the professionalism of staff.”