Three new faces have been added to the NorthBay Healthcare executive team, all focused on improving quality of the patient experience.
Traci Duncan starts this fall as NorthBay Healthcare’s vice president and chief nursing officer, replacing Kathy Richerson who retired in July after a 15-year stretch. She comes to NorthBay from the University of California, San Francisco Medical Center, where she served as associate chief nursing officer for six years.
Prior to her role at UCSF, Duncan worked as vice president and chief nursing officer for Swedish Health System in Seattle. She has a Doctorate of Nursing Practice (DNP) from University of San Francisco, a master’s degree from the University of Portland and a bachelor’s from Oregon Health Science University. She is a Wharton Nurse Executive from the Wharton School at the University of Pennsylvania.
In June, Diana Nalett assumed the role of vice president of operations for the Ambulatory Division. Nalett joined NorthBay in 2014 as director of Orthopedics and Rehabilitation, before taking the reins of operations at Ambulatory Services.
She oversees the directors and managers who operate Health at Home, Hospice, Cardiovascular Services, Women’s Health, Rehabilitation Services, Specialty Services, Oncology and the Adult Day Center.
She has more than 25 years of experience in physician practice management and most recently was director of orthopedics and service line operations at Bronson Healthcare Midwest in Kalamazoo, Mich.
Nicole Brocato was promoted to vice president and chief quality officer in February, six months after joining NorthBay as director of Performance Management. Brocato provides oversight and direction to that team as well as case management, patient safety, corporate risk management, medical staff services and infection prevention.
She is a registered nurse and has a master’s degree in business administration from the University of San Diego, and certification in Project Management and Lean/Six Sigma. She has led quality divisions for other health care organizations.