When it comes to your health and safety, we don’t clock out at 5 p.m. on Friday. NorthBay Healthcare’s workforce of 2,400-plus employees collaborates to put your well-being first, 24/7/365.
You probably guessed that both our hospitals in Vacaville and Fairfield work ’round the clock and through every holiday, handling everything from emergencies and trauma care to surgeries, deliveries and same-day medical procedures.
The hospitals function like small cities unto themselves, with teams overseeing nutrition and security as well as the basics—ensuring our sewer, water and electrical service continues uninterrupted.
At our Center for Primary Care in Vacaville and Fairfield, we’ve rolled out “Care ’til 8” every day, and yes, that means weekends—to ensure our patients have access to a medical professional for those stressful but non-life-threatening issues, without having to line up in the emergency rooms.
And thanks to our super-efficient patient portal, “My NorthBay Doc,” patients can review lab results as soon as they are available, any time, any day. They can use the portal round the clock to schedule appointments, and soon will be able to schedule e-visits and virtual (video) visits with their physicians.
When it comes to your health, we know time is of the essence, but we don’t cut corners for the sake of efficiency. Safety comes first, closely followed by courtesy, compassion and the desire to connect with our patients, every encounter, every time. That’s the NorthBay Way.
You can count on it—time and time again.