All About Access

Convenience in accessing care is a valuable consideration when choosing your health care provider. Accessing care where, when and how you want it is one way NorthBay Healthcare is making sure patients always come first.

Here are some of the ways NorthBay can help:

Care ’til 8 service is provided at our Center for Primary Care on Nut Tree Road in Vacaville and on Hilborn Road in Fairfield. This is a lower-cost, more convenient alternative to our hospitals’ emergency rooms, which are designed to care for patients with more serious medical problems. Call (707) 646-5500 for an appointment.

NorthBay Urgent Care offers immediate medical attention for non-life-threatening medical conditions—the perfect alternative to the emergency room (with shorter waits and lower cost), or when you can’t get in to see your regular doctor.

Set in a retail shopping center in Vacaville, the urgent care center is also convenient and you can check in via your smart phone for a same-day appointment. Call (707) 624-7400 or visit northbay.org/urgent-care.

MyNorthBayDoc is a secure online connection to your NorthBay doctors and your health records. With this service, you can view hospital discharge information, your lab results and medical records. You can also e-mail your provider directly, make an appointment, and request medication refills—all online. Enroll by calling (707) 646-5500.

Embedded Docs: If you’ve been to a Center for Primary Care recently, you might have noticed something new—specialists’ offices. In an effort to make care more convenient for patients, some NorthBay Healthcare specialists are now holding office hours in our CPCs. Check them out on pages 4 through 8.

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