A Calm Refuge for Families

A private waiting room keeps the family and friends of cardiac surgery patients comfortable, thanks to the creative efforts of Susan Gornall, director of perioperative services, and Carmen Perry, manager of facilities planning.

The Cardiac Surgery Family Waiting Room opened last summer and is conveniently located just off the main lobby of NorthBay Medical Center. Formerly the Meditation Room, the space was updated with new paint and carpet, additional lighting and a television. A phone was installed that allows local phone calls.

“We created this room in response to requests for a waiting room that is separate from the public areas and dedicated to cardiac cases,” says Perry.

The waiting room can hold six to eight people and includes club chairs, sofa seating and a table with chairs. The wall art was selected by the clinical team and represents the life forces with air, land and sea, according to Perry. A white board mounted on the wall and a heart model, which doubles as art, are available for family consultations, support training and discussions between the clinical staff and the family.

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