Healthcare Conundrum? Ask Kelly

Want to pick the perfect physician for you and your family? Kelly Rhoads-Poston is ready to help.

Prior to joining NorthBay Healthcare 20 years ago as a marketing representative and health plan specialist, she worked in the insurance industry. She understands the complicated health insurance landscape and goes out of her way to help others navigate it. And part of that is selecting a physician who fits the patient’s needs, making her a matchmaker of sorts.

If you call her, she’ll toss out some quick questions to get started:

  • Do you prefer a male or female doctor?
  • Do you want an older or a younger doctor?
  • Would a family doctor or an internist better suit your needs?
  • Do you prefer a doctor who likes to chat or one who quickly gets down to business?
  • What about location?

“We have primary doctors in Vacaville, Fairfield and Green Valley, so there’s lots of choice in Solano County. Your doctor can be close to where you live, where you work, or both,” said Kelly.

Have a question?

Call Kelly (707) 646-3280
or email AskKelly@NorthBay.org.

Ironically, she noted, a lot of people don’t know what they prefer until they’re asked to think about it.

“Some have had the same provider for years and suddenly have to find someone new,” she said. “It can be a little intimidating. The insurance world is complicated, and it’s my job to help people get the answers they need. If I don’t know the answer, I’ll find it.”

The bottom line? NorthBay is dedicated to providing the best healthcare in Solano County.

“We started here, our headquarters are here, and every choice we make is specifically to benefit the citizens of Solano County. That makes NorthBay the obvious choice.”

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