Our community-based, independent health system has prevailed over many crises in its 60-year history, but nothing compares to the 2020 outbreak of COVID-19. Families, schools, businesses — and humanity in general — can say the same about agonizing personal experiences in the pandemic that came to Solano County seven months ago.
There’s more uncertainty ahead. But I can tell you one thing is certain: NorthBay Healthcare is stronger today than before, prepared for what comes next.

Being the first hospital in the United States to receive a case of community-transmitted COVID-19, a decisive and immediate response was necessary. Our size and agility proved to be our strength. When our clinical staff learned of the patient’s positive test for COVID-19, they mobilized in minutes to protect other patients, our staff and, ultimately, our community from the virus.

We learned a lot about the competency and character of our physicians, nursing teams, technicians, lab scientists and the support crews behind the front lines. The latter are unsung heroes. They are folks who clean the rooms, IT techs who keep our systems running, front desk staff who assist patients, finance staff who protect our fiscal viability, and countless others.

It is no exaggeration to say each and every employee, regardless of where they work or what role they fill, came to work with determination to save lives and protect the community.

When you choose NorthBay Healthcare to be your health care home, you choose a cast of devoted professionals. You choose a nonprofit organization laser-focused on serving our community, not a spoke in a sprawling corporate system with decision-making done elsewhere.

We have been overwhelmed by the generosity of our community as we work 24/7 to prepare, prevent and respond to COVID-19. From donated meals to masks and much more, we were humbled by the show of support. We are thankful for the coalition that emerged: hospitals, our county public health officials, first responders, volunteers, senior citizen advocates, donors and others.

The services NorthBay Healthcare delivers will improve and maintain your health. In this issue of Wellspring, learn about the breadth and depth of what we do every day.

If you are not a member of the NorthBay family, consider us during this open enrollment period. Choose a health plan that allows us to provide you compassionate care, advanced medicine, close to home.

Be well. Be safe.

B. Konard Jones
President and Chief Executive Officer